Talking Points - Retiree Health Care
Blue Cross Blue Shield Prescription card issues January 2012
Blue Cross has been experiencing problems with their computer systems again in January 2013 and prescription card claims are not being processed because the systems are improperly showing that coverage ended on 12/31/2012. This is not correct and is completely unrelated to the transition to the Medicare Advantage plan. Blue Cross is working to resolve the computer problems and we will provide an update as soon as one is available.
The St. Clair County Human Resource office has been flooded with calls and are trying to assist each person as quickly as possible.
Update: To view a statement and apology from Blue Cross Blue Shield, please click on the following link: BCBS Statement for St Clair County
Medicare Advantage Plan Update 01/04/2013
For individuals who have sent in their Medicare Advantage application to Blue Cross and have not yet received a card, BCBS states that you should be able to expect it shortly. It is taking several weeks for Blue Cross to process the applications. You can call the Medicare Advantage phone number 866-684-8216 and they should be able to give you information regarding your new group number, Subscriber ID and so forth that you can present if you have an upcoming medical appointment.
For individuals who have not yet mailed their Medicare Advantage application to Blue Cross, reminder letters have been mailed to each individual and Blue Cross will be mailing new packets ASAP to each person in case they were discarded or misplaced. The cards and coverage from the previous plan will remain in force for those individuals not yet processed to the new Medicare Advantage plan through 1/31/13.
Creditable Coverage Letters
Medicare eligible retirees, if you receive a letter from the Centers for Medicare and Medicaid Services requesting “Declaration of Prior Prescription Drug Coverage” please be sure to complete and mail the form as soon as possible. St. Clair County Retirees have creditable prescription drug coverage from another source not listed above, Blue Cross Blue Shield. A notice is mailed near the end of every year to each retiree about your prescription card coverage and Medicare. To view and print a copy of the 2012 notice click on the following link. Prescription Drug Coverage Notice 2012 You may wish to attach a copy of this notice evidence of creditable coverage.
Additional Talking Points
On November 7, 2012 Blue Cross Blue Shield gave a Medicare Advantage
presentation to retirees who attended the Retiree Association monthly luncheon.
Blue Cross will be conducting additional informational meetings at the County
Administration Building, 200 Grand River Avenue, Port Huron. The meetings will
be conducted in the Board of Commissioners meeting room on Wednesday, November
28th at 10:00 am, 2:00 pm and 5:00 pm and again on Friday, November 30th at
10:00 am and 2:00 pm. The presentation and handouts distributed at the luncheon
can be accessed at the links below:
The new Hardship Application for reduced prescription co-payments was mailed on
11/09/2012. The application can be printed via the link below:
On September 6, 2012 Blue Cross Blue Shield gave a follow up presentation to the
St. Clair County Board of Commissioners regarding a proposal of a Medicare
Advantage program for retirees and their dependents who are age 65 and older.
Below are links to a copy of the presentation and other information distributed.
August 23, 2012 Blue Cross Blue Shield Medicare Advantage presentation to the
St. Clair County Board of Commissioners.
Retiree Health Care Benefit Changes effective August 1, 2012.
Information regarding mailings, presentations and other links can be found
For more information on current coverage, web site links, contact phone numbers
and other helpful links please see the “Important
Documents” page of this web site.
The links listed below are handouts from the February 9, 2012 the St. Clair
County Board of Commissioners workshop which discussed Retirement Health Care.
Work Group – Miscellaneous Documents & Links
200 Grand River Avenue, Ste. 206
Port Huron, MI 48060