Central Dispatch Authority

St. Clair County Central Dispatch is separate, individual department within the County Government. Operations are overseen by a Director; shifts have an assigned Senior Dispatcher as well. The Director takes direction regarding policy and operations from the Central Dispatch Advisory Board comprised of 13 members. Each member represents a larger organization within the County, such as police, fire, Medical Control, Townships and Cities. The Dispatch Center is under the direct authority of the County Administrator.

MISSION STATEMENT

It is our mission at St. Clair County Central Dispatch to provide superior and professional service while showing compassion and attentiveness to the Citizens, Visitors and Public Safety responders of St. Clair County.

VISION

We are committed to providing this service in the most efficient and accurate manner possible. We are committed to maintaining a professional and respectful workplace that provides an atmosphere of trust and teamwork. We are committed to being proactive and progressive in the 911 field in order to provide the citizens and responders of St. Clair County with the best service available. We work hard to fulfill our mission in a manner that inspires trust and confidence from the public and the agencies we serve.

2007 2008 2009 2010
General Phone Calls Handled (Incoming / Outgoing) 198,337 223,087 295,936 218,828
911 Calls handled 41,068 52,792 61,483 61,377
Calls for Service from Computer Aided Dispatch Data Base 66,814 88,680 100,242 110,032


Staffing

20 Full Time Dispatchers
2 Part-time Call Takers
2 Full Time Supervisors
1 Full Time Director

Agencies We Dispatch For

St. Clair County Sheriff’s Office Almont Fire
Michigan State Police (in this area) Armada Fire
City of Port Huron Police / Fire Brockway Fire
Algonac Police / Fire Berlin Fire
Capac Police Burtchville Fire
Marine City Police / Fire Clyde Township Fire
Marysville Police / Fire Emmett Fire
Memphis Police / Fire Fort Gratiot Fire
St. Clair Police / Fire Grant Fire Ira Fire
Yale Police / Fire Ira Fire
CN Police Kenockee Fire
Kimball Fire
Mussey Township Fire
New Baltimore Fire
Port Huron Township Fire
Richmond Fire

We also receive and process Emergency Medical Dispatch Calls for:

Tri-Hospital EMS
Med-Star EMS
Richmond Lenox EMS
Ira Township



Contact Information

St. Clair County Central Dispatch Authority
1170 Michigan Rd.
Port Huron, MI 48060

Phone: (810) 985-8115
Fax: (810) 985-5102
Email: Central Dispatch Authority
St. Clair County Central Dispatch